
How Ascertain Scales AI to Cut Hospital Admin Work, Improve Patient Care
Ascertain uses agentic AI to streamline burdensome workflows of healthcare case managers and drive better, more cost-efficient patient care.
Ascertain, a healthcare technology company empowering care teams with AI, helps health systems, payers, and independent provider groups streamline operations and reduce administrative burden. Customers can either deploy Ascertain Automate, an enterprise software platform that uses agentic AI to automate high-volume administrative workflows, or engage Ascertain’s tech-enabled services, outsourcing entire workflows to Ascertain’s team, which operates the software on their behalf. From prior authorization and eligibility checks to discharge planning and patient scheduling, Ascertain’s AI agents navigate complex systems, interpret unstructured data, and integrate across fragmented platforms - enabling faster throughput, lower costs, and more time for patient care.
Ascertain's mission is to provide healthcare enterprises with best-in-class automation quickly, safely, and effectively.
Ascertain, a healthcare technology company empowering care teams with AI, helps health systems, payers, and independent provider groups streamline operations and reduce administrative burden. Customers can either deploy Ascertain Automate, an enterprise software platform that uses agentic AI to automate high-volume administrative workflows, or engage Ascertain’s tech-enabled services, outsourcing entire workflows to Ascertain’s team, which operates the software on their behalf. From prior authorization and eligibility checks to discharge planning and patient scheduling, Ascertain’s AI agents navigate complex systems, interpret unstructured data, and integrate across fragmented platforms — enabling faster throughput, lower costs, and more time for patient care.
Ascertain’s core offering unleashes a team of AI agents that handle the healthcare grunt work – scouring patient records, payer policies, SOPs and even insurance portals – to streamline tedious administrative workflows and free clinicians to practice at the top of their license.
Ascertain was launched by Northwell Holdings (the for-profit venture arm of Northwell Health) and venture studio Aegis Ventures. This unique partnership combines deep healthcare expertise with entrepreneurial innovation, empowering Ascertain to reimagine healthcare operations.
In 2024, Ascertain completed its first deployment with Northwell Health’s care management team. This pilot showcased how AI “co-workers” can shoulder tedious paperwork and free up case managers for patient care.